Complaints Book

In accordance with Peru’s Consumer Protection and Defense Code, we make our virtual Complaints Book (Libro de Reclamaciones) available to you.

Virtual complaint formDate: 07/10/2026

1Consumer identification

Full name *

ID type *

ID number *

Phone *

Email *

Address *

Parent or guardian (minors only)Not applicable: CIGE BI is contracted only by companies and adults.

2Product or service contracted

ProductCIGE BI software license.ServiceImplementation, support or training.

Amount claimed (S/)

Related receipt No.

Description of the product or service *

3Complaint details and consumer request

ComplaintDissatisfaction related to the product or service.GrievanceDissatisfaction not related to the product or service, or with customer service.

Details *

Request *

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